RESOURCES / EXTERNAL RESOURCES

RESOURCE COLLECTION

External resources

Find books, courses, communities, events, and other places to learn or meet people in the field. Browse the full list or filter by your interests. Open a resource to see what it offers, who it’s for, and details about cost and access.

Some resources require payment, registration, or an application. Check the provider’s current details before signing up.

BROWSE

GUIDES AND TOOLKITS AccountingCoach Accounting explanations, examples and practice material. FREE RESOURCES; PAID EXTRAS
WHAT IT IS

AccountingCoach is an online accounting-learning resource with explanations, examples and practice material. It can help you understand the terms used in financial reports and discussions.

USEFUL WHEN

You need to understand financial statements or the language of a finance meeting.

GOOD TO KNOW

Educational reference. Accounting decisions still belong with the appropriately qualified person.

COST AND ACCESS

Free explanations; paid PRO extras.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
PODCASTS Acquired Long-form accounts of how companies developed and competed. FREE LISTENING
WHAT IT IS

Acquired is a podcast that examines how companies developed and competed through long-form company histories.

USEFUL WHEN

An executive wants business-model context rather than a short tactical lesson.

GOOD TO KNOW

Long episodes and an investing perspective make this optional deeper listening.

COST AND ACCESS

Free main episodes; paid extras separate. For Chief of Staff, Executive.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
CONFERENCES AND EVENTS Administrative Professionals Conference A multi-day training and networking conference for assistants and administrative professionals. Sep 13 to 16, 2026 Nashville, TN · Paid passes
WHAT IT IS

The Administrative Professionals Conference is a multi-day training and networking event for assistants and administrative professionals.

USEFUL WHEN

Get broad professional development and contact with peers across employers.

GOOD TO KNOW

Choose sessions against your learning needs. Some workshops need separate registration. Confirm the full ticket, travel and accommodation cost.

COST AND ACCESS

Paid; pass types and add-ons vary. For EA, Executive Business Partner, Chief of Staff.

WHEN AND WHERE

Sep 13 to 16, 2026. Nashville, TN.

INFORMATION CHECKED 6 SEPTEMBER 2026 Event page
MENTORING AND COACHING ADPList A free mentoring platform with professionals across design, product, technology and leadership. FREE MENTORING
WHAT IT IS

ADPList is a free mentoring platform with professionals across design, product, technology and leadership.

USEFUL WHEN

Get a focused conversation with someone who already does work you want to learn.

GOOD TO KNOW

Particularly relevant to technology, product and design. Search for your actual problem rather than assuming specialist EA mentors are available. Check recording settings before discussing sensitive work.

COST AND ACCESS

Free mentoring; account required. For Chief of Staff, Operator, Executive, EA.

HOW TO JOIN

Create an account, select a mentor and request an available session.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
NEWSLETTERS AND PUBLICATIONS Anthropic Economic Index Reports examining how people use Claude and what those patterns may mean for work. FREE
WHAT IT IS

Anthropic Economic Index is a series of reports examining how people use Claude and what those patterns may mean for work.

USEFUL WHEN

Question broad AI claims and find evidence to inform your own experiments.

GOOD TO KNOW

Provider research based on its own products and methods. Does not describe all AI users or prove that a whole job can be replaced. Read the sample and limitations before quoting a number.

COST AND ACCESS

Free public reports. For Chief of Staff, Operator, Founder, Executive.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site | anthropic.com →
COURSES AND LEARNING Asana Academy Lessons about structuring projects, tasks, workflows and strategic work in Asana. CHECK ACCESS
WHAT IT IS

Asana Academy provides lessons on organizing projects, tasks and workflows in Asana.

USEFUL WHEN

The team has Asana but has not agreed how work should be organized.

GOOD TO KNOW

The official catalog was indexed, but direct automated access was blocked in the audit. Check the visitor link before publication.

COST AND ACCESS

Training account; product plans separate.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
COMMUNITIES ASAP A professional community with administrative learning resources and paid development options. FREE & PAID OPTIONS
WHAT IT IS

ASAP is a professional community for administrative practitioners, with learning resources and separate paid development options.

USEFUL WHEN

Finding role-specific peers and ongoing professional development.

GOOD TO KNOW

Membership, courses, certification and conferences are separate offers. Check what your chosen registration includes.

COST AND ACCESS

Free and paid options. For EA, Executive Business Partner, Chief of Staff.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
COMMUNITIES Ask a Chief of Staff A community and learning offer for people in or entering a CoS role. PAID MEMBERSHIP
WHAT IT IS

Ask a Chief of Staff offers community and learning for people working in, or moving into, a CoS role.

USEFUL WHEN

You want CoS-specific peer discussion and professional learning.

GOOD TO KNOW

Trial access is not permanently free membership; private activity has not been inspected.

COST AND ACCESS

Paid community; trial terms apply. For Chief of Staff, Operator.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
GUIDES AND TOOLKITS Atlassian Team Playbook Facilitated exercises for decisions, responsibilities, planning and team health. FREE
WHAT IT IS

Atlassian Team Playbook is a collection of guided team exercises for problems such as unclear responsibilities, difficult decisions and ineffective meetings.

USEFUL WHEN

A team needs a structured discussion rather than another open-ended meeting.

GOOD TO KNOW

Choose the individual play that fits the problem; using the method does not require adopting every Atlassian product.

COST AND ACCESS

Free.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
COMMUNITIES BizOps Network A private community with operations discussions, learning programs, peer groups and an advisor network. PAID MEMBERSHIP Application; annual commitment
WHAT IT IS

BizOps Network is a private community offering operations discussions, learning programs, peer groups and an advisor network.

USEFUL WHEN

Find structured support for a BizOps role or cross-functional program.

GOOD TO KNOW

Different career stages are welcome, but applicants are screened and may be waitlisted. Some programs require regular participation. Confirm which mentoring or coaching is included.

COST AND ACCESS

Listed: $950/year; monthly payment option for annual membership. For Chief of Staff, Operator.

HOW TO JOIN

Apply with relevant BizOps, program-management or operations work.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
NEWSLETTERS AND PUBLICATIONS Brain Food Farnam Street's short reflections on judgment, habits and work. FREE RESOURCES; PAID EXTRAS
WHAT IT IS

Brain Food is Farnam Street's newsletter of short reflections on judgment, habits and work.

USEFUL WHEN

You want regular prompts for better thinking and decision-making.

GOOD TO KNOW

Reflective reading rather than a technical or procedural guide.

COST AND ACCESS

Free newsletter/archive; paid options separate.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
GUIDES AND TOOLKITS Carta Classroom Plain-language education on equity, ownership, fundraising and private-company finance. FREE
WHAT IT IS

Carta Classroom provides educational material about equity, ownership, fundraising and private-company finance.

USEFUL WHEN

Preparing for a conversation involving a cap table, equity or investors.

GOOD TO KNOW

Use for understanding terminology, not individualized legal, investment or tax advice.

COST AND ACCESS

Free public education. For Chief of Staff, Operator, Executive.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
NEWSLETTERS AND PUBLICATIONS Charter Reporting and analysis on management, AI adoption and workplace practices. FREE; REGISTRATION MAY APPLY
WHAT IT IS

Charter publishes reporting and analysis on management, AI adoption and workplace practices.

USEFUL WHEN

A leader is making decisions about how the team works.

GOOD TO KNOW

Not every article is openly accessible. Distinguish reporting from a contributor's opinion.

COST AND ACCESS

Free newsletter; paid Pro; email gates. For Chief of Staff, Operator, Executive.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
COMMUNITIES Chief A professional network for eligible women leaders. PAID MEMBERSHIP Application & eligibility
WHAT IT IS

Chief is a professional network for women who meet its leadership eligibility requirements.

USEFUL WHEN

An executive wants structured peer connection beyond her own company.

GOOD TO KNOW

Admission depends on eligibility and program fit. Check the current entry requirements before applying.

COST AND ACCESS

Paid; eligibility/application. For Executive.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
BOOKS Chief of Staff Tyler Parris on how a CoS role can work within an organization. PAID BOOK
WHAT IT IS

Chief of Staff is Tyler Parris's book about how the CoS role can be structured and used within an organization.

USEFUL WHEN

Clarifying remit, partnership and expectations before expanding a role.

GOOD TO KNOW

Corporate CoS roles differ. Use the book to structure the discussion, not to assign a universal job description.

COST AND ACCESS

Paid; retailer and format vary. For Chief of Staff, Executive.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
CONFERENCES AND EVENTS Chief of Staff Connect New York A Chief of Staff Network event with talks, working sessions and peer connections. Oct 22 to 23, 2026 New York, NY · Paid tickets
WHAT IT IS

Chief of Staff Connect New York is a Chief of Staff Network event with talks, working sessions and opportunities to meet peers.

USEFUL WHEN

Hear how other Chiefs of Staff turn priorities into coordinated company work.

GOOD TO KNOW

Check workshop depth and attendee mix against your role. Same dates as COS26 in Washington, DC, so these are alternatives.

COST AND ACCESS

Paid; verify current ticket and member terms. For Chief of Staff, Senior operator.

WHEN AND WHERE

Oct 22 to 23, 2026. New York, NY.

INFORMATION CHECKED 6 SEPTEMBER 2026 Event page
COMMUNITIES Chief of Staff Network A CoS-focused network with a free Operators community and paid options. FREE COMMUNITY; PAID PRO
WHAT IT IS

Chief of Staff Network connects people working in CoS and related operations roles. It offers a free Operators community and separate paid options.

USEFUL WHEN

Finding peers who understand cross-functional and executive-partnership work.

GOOD TO KNOW

Check the free and PRO membership pages for the activities and support included in each.

COST AND ACCESS

Free community; paid PRO. For Chief of Staff, Operator.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
CONFERENCES AND EVENTS Chief of Staff Summit: higher education A small, peer-led gathering for Chiefs of Staff serving college presidents and chancellors. Jul 15 to 16, 2027 Springfield, MA · Price not announced
WHAT IT IS

The higher-education Chief of Staff Summit is a peer-led gathering for CoS professionals serving college presidents and chancellors.

USEFUL WHEN

Discuss cabinet dynamics, boards and institutional change with university executive-office peers.

GOOD TO KNOW

This gathering is for higher-education executive offices. The 2027 edition is announced, but registration is not open.

COST AND ACCESS

2027 registration not yet open; price not confirmed. For Chief of Staff, Higher-education executive.

WHEN AND WHERE

Jul 15 to 16, 2027. Springfield, MA. Springfield College. Announced; registration not open.

INFORMATION CHECKED 6 SEPTEMBER 2026 Event page | chiefofstaffsummit.org →
COURSES AND LEARNING Claude Academy: AI Fluency Instruction on delegating work to AI, giving context and checking results. FREE; REGISTRATION MAY APPLY
WHAT IT IS

Claude Academy's AI Fluency material teaches how to delegate to AI, provide useful context and evaluate the result.

USEFUL WHEN

Moving beyond occasional questions toward repeatable AI-assisted work.

GOOD TO KNOW

Use the principles across tools, but check each product's actual capabilities.

COST AND ACCESS

Free learning; account requirements vary.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
BOOKS Co-Intelligence Ethan Mollick on collaborating with AI in work and learning. PAID BOOK
WHAT IT IS

Co-Intelligence is Ethan Mollick's book about collaborating with AI in work and learning.

USEFUL WHEN

An executive or operator wants a broader way to think about AI use.

GOOD TO KNOW

Read alongside current product guidance because capabilities and access change.

COST AND ACCESS

Paid; retailer and format vary.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
PODCASTS Coaching for Leaders Interviews and discussions about practical management skills. FREE LISTENING
WHAT IT IS

Coaching for Leaders is a podcast with interviews and discussions about practical management skills.

USEFUL WHEN

Working on feedback, delegation or leading a team.

GOOD TO KNOW

Select a relevant topic rather than asking visitors to search a large catalog.

COST AND ACCESS

Free listening.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
PODCASTS Coaching Real Leaders Muriel Wilkins works through leadership challenges in coaching conversations. FREE LISTENING
WHAT IT IS

Coaching Real Leaders is a podcast in which Muriel Wilkins works through leadership challenges in coaching conversations.

USEFUL WHEN

You want to hear how a management problem is examined before jumping to a solution.

GOOD TO KNOW

These are individual coaching situations, not prescriptions for every workplace.

COST AND ACCESS

Public listening links; paid community separate. For Chief of Staff, Executive.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
CONFERENCES AND EVENTS COS26: Global Chief of Staff Dialogue The Chief of Staff Association's conference on executive partnership, leadership and organizational change. Oct 22 to 23, 2026 Washington, DC · Paid passes
WHAT IT IS

COS26 is the Chief of Staff Association's conference on executive partnership, leadership and organizational change.

USEFUL WHEN

Explore how Chiefs of Staff work with principals under pressure.

GOOD TO KNOW

Includes geopolitical and institutional leadership topics. May be broader than a small SaaS team's practical needs. Same dates as Chief of Staff Connect New York.

COST AND ACCESS

Listed: $1,195 members; $1,595 non-members. For Chief of Staff, Executive.

WHEN AND WHERE

Oct 22 to 23, 2026. Washington, DC. Atlantic Council headquarters.

INFORMATION CHECKED 6 SEPTEMBER 2026 Event page
BOOKS Crucial Conversations A guide to conversations where the stakes are high and views differ. PAID BOOK
WHAT IT IS

Crucial Conversations is a book about handling conversations where the stakes are high and people hold different views.

USEFUL WHEN

Preparing to address a difficult issue without avoiding it or escalating unnecessarily.

GOOD TO KNOW

Identify the edition when linking; the book and paid training are different purchases.

COST AND ACCESS

Paid; retailer and format vary.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
COMMUNITIES EA How To Executive-support learning and peer connection, including a paid Plus option. FREE RESOURCES; PAID PLUS
WHAT IT IS

EA How To offers executive-support learning and peer connection. Its public resources and paid Plus offer provide different kinds of access.

USEFUL WHEN

You want practical role-specific learning and discussion.

GOOD TO KNOW

Public resources and paid Plus membership offer different levels of access. Check which includes the community or support you want.

COST AND ACCESS

Free public resources; paid Plus. For EA, Executive Business Partner, Chief of Staff.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
CONFERENCES AND EVENTS EA Ignite A training event focused on senior assistant work and the executive-business partnership. Nov 2 to 4, 2026 Nashville, TN · Paid passes
WHAT IT IS

EA Ignite is a training event focused on senior assistant work and the executive-business partnership.

USEFUL WHEN

Explore executive context, communication, AI use and broader operational responsibility.

GOOD TO KNOW

Some advanced workshops require a Premium pass or membership and pre-registration. Check which sessions your ticket includes.

COST AND ACCESS

Paid; verify the selected edition and pass. For EA, Executive Business Partner.

WHEN AND WHERE

Nov 2 to 4, 2026. Nashville, TN. Spring edition also announced: April 19-21, 2027, National Harbor, Maryland.

INFORMATION CHECKED 6 SEPTEMBER 2026 Event page
COMMUNITIES Entrepreneurs' Organization A member network for qualifying founders and entrepreneurs. PAID MEMBERSHIP Revenue & chapter requirements
WHAT IT IS

Entrepreneurs' Organization is a membership network for founders and entrepreneurs who meet its business qualifications and chapter requirements.

USEFUL WHEN

A founder wants a peer network and learning opportunities.

GOOD TO KNOW

Check your chapter’s business qualifications, availability and dues before applying.

COST AND ACCESS

Paid; eligibility and chapter terms. For Founder, Executive.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
COMMUNITIES EO Accelerator EO's structured learning and peer-accountability program for owners growing toward full EO eligibility. PAID; REQUEST A QUOTE $250k–$999,999 annual revenue
WHAT IT IS

EO Accelerator is a structured learning and peer-accountability program for business owners growing toward full EO eligibility. It is separate from full EO membership.

USEFUL WHEN

Get founder learning and accountability while your business is below EO's usual revenue threshold.

GOOD TO KNOW

The current main page lists gross annual revenue of $250,000-$999,999. This is a distinct program, not automatic full EO membership. Ask the local chapter about fees and any alternative qualification route.

COST AND ACCESS

Paid; local program quote required. For Founder, Executive.

HOW TO JOIN

Owner/founder application and financial qualification; local program availability.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
GUIDES AND TOOLKITS EOS Toolbox Official worksheets used within the Entrepreneurial Operating System. FREE
WHAT IT IS

The EOS Toolbox contains official worksheets used within the Entrepreneurial Operating System. The worksheets support parts of EOS; downloading them does not implement the full system.

USEFUL WHEN

Supporting a company that uses EOS or learning its operating components.

GOOD TO KNOW

The worksheets support an operating practice; they do not replace agreement about roles and implementation.

COST AND ACCESS

Free foundational downloads.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
CONFERENCES AND EVENTS ES Tech An online technology conference for executive and administrative support professionals. Sep 10 to 11, 2026 Online · Paid passes
WHAT IT IS

ES Tech is an online technology conference for executive and administrative support professionals.

USEFUL WHEN

Get role-specific technology and AI learning without travel costs.

GOOD TO KNOW

The 2026 offer includes 24 hours of live content and 30 days of replay access. Check session times and the replay deadline; access is not permanent.

COST AND ACCESS

Paid; check current pass price. For EA, Executive Business Partner, Chief of Staff.

WHEN AND WHERE

Sep 10 to 11, 2026 (time zone not confirmed). Online.

INFORMATION CHECKED 6 SEPTEMBER 2026 Event page
PODCASTS Executive Office Insights Conversations about the executive office and the people working within it. FREE LISTENING
WHAT IT IS

Executive Office Insights features conversations about the executive office and the people working within it.

USEFUL WHEN

Exploring how the role and its practices are changing.

GOOD TO KNOW

The catalog includes English and German episodes. Show language for any featured episode.

COST AND ACCESS

Free listening.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
CONFERENCES AND EVENTS Facilitation Week An international program of locally hosted and online events about helping groups work and decide together. Feb 22 to 28, 2027 Online & local events · Free & low-cost events
WHAT IT IS

Facilitation Week is an international program of locally hosted and online events about helping groups work and make decisions together.

USEFUL WHEN

Try facilitation learning before committing to a large conference or certification.

GOOD TO KNOW

An event series, not one conference ticket. Choose individual sessions by time zone, topic and experience level.

COST AND ACCESS

Free or low-cost events; each host sets terms.

WHEN AND WHERE

Feb 22 to 28, 2027 (time zone not confirmed). Online & local events.

INFORMATION CHECKED 6 SEPTEMBER 2026 Event page
GUIDES AND TOOLKITS Fellow meeting templates Agenda structures for leadership meetings, one-to-ones and other recurring discussions. CHECK ACCESS
WHAT IT IS

Fellow's meeting-template library provides agenda structures for recurring conversations, including leadership meetings and one-to-ones.

USEFUL WHEN

A meeting has a purpose but no useful structure.

GOOD TO KNOW

The template library and Fellow software have different access conditions.

COST AND ACCESS

Public templates; product access varies.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
GUIDES AND TOOLKITS First Round Review Detailed articles about how founders and operators approach company-building problems. FREE
WHAT IT IS

First Round Review publishes detailed articles about company building, drawing on the experiences of founders and operators.

USEFUL WHEN

Looking for an operating example before designing a process.

GOOD TO KNOW

The startup and venture-backed context matters; reported company experience is not a universal rule.

COST AND ACCESS

Free public articles.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
BOOKS Getting to Yes Roger Fisher, William Ury and Bruce Patton on negotiating interests and options. PAID BOOK
WHAT IT IS

Getting to Yes is Roger Fisher, William Ury and Bruce Patton's book about negotiating around interests and options.

USEFUL WHEN

Working through a disagreement where positions have become fixed.

GOOD TO KNOW

Adapt the approach to power differences, constraints and the relationship.

COST AND ACCESS

Paid; retailer and format vary.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
GUIDES AND TOOLKITS GitLab communication handbook A public example of how a company documents communication and working practices. FREE
WHAT IT IS

GitLab's communication handbook is a public account of the company's documented working practices. It offers a concrete example of how communication expectations can be written down.

USEFUL WHEN

Defining what belongs in a meeting, a written update or a shared record.

GOOD TO KNOW

GitLab's remote-working context will not fit every organization unchanged.

COST AND ACCESS

Free.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
BOOKS Good Strategy Bad Strategy Richard Rumelt on diagnosing a challenge and choosing coherent action. PAID BOOK
WHAT IT IS

Good Strategy Bad Strategy is Richard Rumelt's book about diagnosing a challenge and choosing a coherent set of actions to address it.

USEFUL WHEN

A strategy discussion is producing goals without meaningful choices.

GOOD TO KNOW

Use it to improve thinking, not to claim that one framework guarantees the right strategy.

COST AND ACCESS

Paid; retailer and format vary. For Chief of Staff, Operator, Executive.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
COURSES AND LEARNING Google AI Essentials An introductory course on applying generative AI to common work tasks. PAID RESOURCE
WHAT IT IS

Google AI Essentials is an introductory course about applying generative AI to common work tasks.

USEFUL WHEN

You prefer a guided beginner course over searching for individual tutorials.

GOOD TO KNOW

Check the current enrollment price; an Enroll for free button does not mean the full certificate is free.

COST AND ACCESS

Paid subscription; preview/trial terms vary.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
COURSES AND LEARNING Google Project Management Certificate Structured training in planning, coordinating and delivering projects. PAID RESOURCE
WHAT IT IS

The Google Project Management Certificate is a structured course program covering how to plan, coordinate and deliver projects.

USEFUL WHEN

Taking on more project responsibility and wanting a fuller foundation.

GOOD TO KNOW

Total cost depends on completion time. It is a Google course certificate rather than a PMI credential.

COST AND ACCESS

Paid subscription; trial terms vary.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
COURSES AND LEARNING Google Workspace Learning Center Product guides and work examples for Gmail, Calendar, Drive, Gemini and other Workspace tools. FREE
WHAT IT IS

Google Workspace Learning Center provides product instructions and work examples for tools such as Gmail, Calendar, Drive and Gemini.

USEFUL WHEN

Improving a shared workflow in tools the team already uses.

GOOD TO KNOW

Some features require a particular Workspace plan or administrator approval.

COST AND ACCESS

Free documentation.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
MENTORING AND COACHING GrowthMentor A paid membership for conversations with growth, marketing, product and startup mentors. PAID MEMBERSHIP
WHAT IT IS

GrowthMentor is a paid membership for conversations with mentors in growth, marketing, product and startups.

USEFUL WHEN

Get experienced feedback on a specific pricing, acquisition or growth question.

GOOD TO KNOW

Mainly for growth and business questions. The provider says most mentors are included, though some are extra. It is advice rather than a done-for-you service.

COST AND ACCESS

Listed: $255 quarterly or $600 annually; some mentors charge extra. For Founder, Executive, Operator.

HOW TO JOIN

Paid subscription, then select and request mentor sessions.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site | growthmentor.com →
COMMUNITIES Hampton A private founder and CEO network built around local, facilitated peer groups and an online community. PAID; REQUEST DUES Founder / CEO qualifications
WHAT IT IS

Hampton is a private founder and CEO network built around local facilitated peer groups and an online community.

USEFUL WHEN

An established founder wants a consistent group for decisions they cannot discuss openly with their team.

GOOD TO KNOW

A high-bar option rather than an easier substitute for EO. Criteria reference roughly $3M in revenue or funding, or a prior exit above $10M, plus other screening and location requirements.

COST AND ACCESS

Paid; obtain current dues from the provider. For Founder, Executive.

HOW TO JOIN

Founder/CEO qualification, business threshold, chapter location and vetting.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site | joinhampton.com → | joinhampton.com →
BOOKS High Output Management Andrew S. Grove on management routines, leverage and team performance. PAID BOOK
WHAT IT IS

High Output Management is Andrew S. Grove's book about management routines and team performance, including how managers direct their time and attention.

USEFUL WHEN

A leader wants to improve how management work is carried out.

GOOD TO KNOW

Some examples reflect an older company context; the operating questions remain useful.

COST AND ACCESS

Paid; retailer and format vary. For Chief of Staff, Operator, Executive.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
COURSES AND LEARNING HubSpot Academy Courses about CRM use, reporting, marketing and related business practices. FREE; REGISTRATION MAY APPLY
WHAT IT IS

HubSpot Academy offers courses on CRM use, reporting, marketing and related business practices.

USEFUL WHEN

Supporting sales or marketing operations without guessing how the process works.

GOOD TO KNOW

Some exercises or certification requirements depend on access to product features.

COST AND ACCESS

Free Academy account.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
GUIDES AND TOOLKITS Hyper Island Toolbox Exercises for collaboration, reflection, planning and team development. FREE; REGISTRATION MAY APPLY
WHAT IT IS

Hyper Island Toolbox is a collection of exercises for teams and facilitators, covering collaboration, reflection, planning and development.

USEFUL WHEN

You need a purposeful team exercise with clear facilitation instructions.

GOOD TO KNOW

The full toolbox requires registration. Avoid presenting a team exercise as a diagnosis.

COST AND ACCESS

Free registration; some open examples.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
COMMUNITIES IAAP A professional association for administrative practitioners. PAID MEMBERSHIP
WHAT IT IS

IAAP is a professional association for administrative practitioners. Membership and a free website profile provide different levels of access.

USEFUL WHEN

You want association-based development and information about CAP certification.

GOOD TO KNOW

A free website profile does not include paid membership. Check the current membership benefits before joining.

COST AND ACCESS

Paid membership; public information free. For EA, Executive Business Partner.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
GUIDES AND TOOLKITS Lara Hogan's one-on-one resources Questions and worksheets for building useful manager and teammate conversations. FREE
WHAT IT IS

Lara Hogan's one-on-one resources include questions and worksheets for manager and teammate conversations, including the start of a working relationship.

USEFUL WHEN

Starting a management relationship or improving recurring one-to-ones.

GOOD TO KNOW

Adapt the questions to the relationship rather than treating every conversation as an interview.

COST AND ACCESS

Free public resources.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
COMMUNITIES Leader Assistant Community Jeremy Burrows's peer community for executive assistants and administrative professionals, hosted on Circle. FREE COMMUNITY Open sign-up
WHAT IT IS

Leader Assistant Community is Jeremy Burrows's peer community for executive assistants and administrative professionals. It is hosted on Circle and has separate paid learning offers.

USEFUL WHEN

Ask another assistant how they handle a real work problem or find peers beyond your office.

GOOD TO KNOW

The free community, paid group coaching and paid Academy are separate offers. Joining the community does not include private coaching.

COST AND ACCESS

Free community; Premium and Academy cost extra. For EA, Executive Business Partner.

HOW TO JOIN

Create a community account; no founder revenue requirement listed.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
COMMUNITIES Lean In Circles Small peer groups with discussion guides and leadership resources, centered on women's careers. FREE Start a group or find one
WHAT IT IS

Lean In Circles are small peer groups supported by discussion guides and leadership resources, centered on women's careers.

USEFUL WHEN

Find regular peer support without an executive title or a large membership budget.

GOOD TO KNOW

Each group has its own members and meeting pattern. Check whether it is meeting and accepting people. Peer support differs from being assigned a professional coach.

COST AND ACCESS

Free to start or join.

HOW TO JOIN

Find a suitable Circle or start one; individual group fit and availability vary.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
NEWSLETTERS AND PUBLICATIONS Lenny's Newsletter Practitioner writing about product, growth and operating a technology company. FREE RESOURCES; PAID EXTRAS
WHAT IT IS

Lenny's Newsletter publishes practitioner writing about product, growth and operating a technology company.

USEFUL WHEN

Looking for a detailed approach to a product or growth problem.

GOOD TO KNOW

Access differs from the free podcast. Some examples will not fit non-technology businesses.

COST AND ACCESS

Free posts; paid subscription. For Chief of Staff, Operator, Executive.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
PODCASTS Lenny's Podcast Conversations with product, growth and company-building practitioners. FREE LISTENING
WHAT IT IS

Lenny's Podcast features interviews with practitioners in product, growth and company building.

USEFUL WHEN

A startup leader or operator wants to understand how another team approaches a problem.

GOOD TO KNOW

Strongest for product and technology-company contexts.

COST AND ACCESS

Free listening; other products may be paid. For Chief of Staff, Operator, Executive.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
GUIDES AND TOOLKITS Liberating Structures Participation formats for gathering input and moving a group discussion forward. FREE
WHAT IT IS

Liberating Structures is a set of facilitated discussion formats designed to involve more people in group work.

USEFUL WHEN

A few people dominate meetings or useful ideas are staying unspoken.

GOOD TO KNOW

Start with one format and explain the purpose; introducing the whole collection would be unnecessary.

COST AND ACCESS

Free.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
COURSES AND LEARNING Make Academy Structured lessons that teach automation through practical exercises. FREE; REGISTRATION MAY APPLY
WHAT IT IS

Make Academy teaches how to build automations in Make through structured lessons and practical exercises.

USEFUL WHEN

Learning how to connect work tools and build a repeatable process.

GOOD TO KNOW

Running Make workflows and connected services has separate limits and costs.

COST AND ACCESS

Free Academy account.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
PODCASTS Manager Tools A podcast library with practical guidance on managing people, feedback, delegation and career development. FREE LISTENING
WHAT IT IS

Manager Tools is a podcast library covering management practices such as feedback, delegation and career development.

USEFUL WHEN

Work on one management behavior and hear a concrete approach to trying it.

GOOD TO KNOW

The archive is large. Start with Basics or a specific question. Treat the hosts' approach as something to adapt rather than a rule for every team.

COST AND ACCESS

Public podcasts free; some notes, licenses and training paid. For Chief of Staff, Operator, Executive.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site | manager-tools.com → | manager-tools.com →
PODCASTS Masters of Scale Founder and leadership conversations about growth. FREE LISTENING
WHAT IT IS

Masters of Scale is a podcast featuring founders and leaders discussing company growth.

USEFUL WHEN

Exploring the choices and tradeoffs of building a company.

GOOD TO KNOW

Company stories can be selective; they are useful perspectives, not guaranteed playbooks.

COST AND ACCESS

Free public listening. For Chief of Staff, Founder, Executive.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
COURSES AND LEARNING Maven Lightning Lessons Short practitioner-led sessions on specific business, product and AI skills. FREE; REGISTRATION MAY APPLY
WHAT IT IS

Maven Lightning Lessons are short, practitioner-led sessions on specific subjects in business, product development and AI.

USEFUL WHEN

Sampling an instructor or learning one clearly defined technique.

GOOD TO KNOW

Lessons can introduce paid courses. Evaluate the individual instructor and topic.

COST AND ACCESS

Free sessions; registration required. For Chief of Staff, Operator, Executive.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
BOOKS Measure What Matters John Doerr on objectives and key results. PAID BOOK
WHAT IT IS

Measure What Matters is John Doerr's book about objectives and key results, with accounts of how organizations have used the approach.

USEFUL WHEN

Understanding the thinking behind an OKR practice.

GOOD TO KNOW

Pair with practical examples from What Matters and avoid measuring activity simply because it is easy to count.

COST AND ACCESS

Paid; free related guidance available.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
MENTORING AND COACHING Micromentor A free platform connecting entrepreneurs with volunteer business mentors. FREE MENTORING
WHAT IT IS

Micromentor is a free platform that connects entrepreneurs with volunteer business mentors.

USEFUL WHEN

An early-stage owner needs business guidance without qualifying for a selective founder network.

GOOD TO KNOW

Mentor response and fit vary. Guidance is offered, not loans or investment. Less tailored to an employed EA's day-to-day work.

COST AND ACCESS

Free volunteer mentoring; account required. For Founder, Executive, Independent operator.

HOW TO JOIN

Create a business profile and connect with volunteer mentors.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
COURSES AND LEARNING Microsoft Copilot help and learning Practical instruction for using Copilot with Microsoft work tools. FREE
WHAT IT IS

Microsoft's Copilot help and learning pages explain how to use Copilot with Microsoft work tools.

USEFUL WHEN

Your company uses Microsoft 365 and you want to understand useful AI features.

GOOD TO KNOW

Workplace licensing and administrator settings determine which examples you can use.

COST AND ACCESS

Free learning pages.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
COURSES AND LEARNING n8n Academy Hands-on lessons covering workflows, connections and AI steps. FREE; REGISTRATION MAY APPLY
WHAT IT IS

n8n Academy provides hands-on instruction in building workflows, connecting applications and using AI steps in n8n.

USEFUL WHEN

You want more control over automation and are willing to learn the setup.

GOOD TO KNOW

Some lessons are more technical. Hosting, connected applications and model use may cost money.

COST AND ACCESS

Free courses; account for progress.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
GUIDES AND TOOLKITS NFX: How to Run an Early-Stage Board Meeting A founder-investor perspective on making early-stage board discussions useful. FREE
WHAT IT IS

This NFX guide explains an approach to early-stage board meetings from a founder-investor perspective.

USEFUL WHEN

Preparing a board meeting that needs discussion and decisions, not only slides.

GOOD TO KNOW

Published in 2021; early-stage venture context. This is meeting guidance, not governance or legal advice.

COST AND ACCESS

Free. For Chief of Staff, Founder, Executive.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
CONFERENCES AND EVENTS Office Dynamics Conference for Executive and Administrative Assistants An assistant-development conference available in person and by livestream. Oct 20 to 23, 2026 Las Vegas + livestream · Paid passes
WHAT IT IS

The Office Dynamics Conference is an assistant-development event with in-person and livestream attendance options.

USEFUL WHEN

Get concentrated training with an alternative to traveling for the whole event.

GOOD TO KNOW

Livestream dates differ from full in-person dates. Check what is broadcast and replayed, and read cancellation terms before buying.

COST AND ACCESS

Paid in-person and livestream passes. For EA, Executive Business Partner.

WHEN AND WHERE

Oct 20 to 23, 2026. Las Vegas + livestream. Livestream: October 21-23, 2026.

COURSES AND LEARNING Office Dynamics webinars Executive-support training sessions on professional and workplace skills. FREE RESOURCES; PAID EXTRAS
WHAT IT IS

Office Dynamics offers webinars about executive support and workplace skills. Individual sessions and paid training programs have different access terms.

USEFUL WHEN

Looking for role-relevant continuing learning in a manageable session.

GOOD TO KNOW

Registration, replay access and dates depend on the session.

COST AND ACCESS

Free webinar offers; paid training separate. For EA, Executive Business Partner, Chief of Staff.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
NEWSLETTERS AND PUBLICATIONS One Useful Thing Ethan Mollick's analysis of working and learning with AI. FREE
WHAT IT IS

One Useful Thing is Ethan Mollick's publication about working and learning with AI.

USEFUL WHEN

Making sense of a new capability before deciding how to use it.

GOOD TO KNOW

Analysis and experiments have a context; verify consequential product details before building a workflow.

COST AND ACCESS

Free public publication.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
COURSES AND LEARNING OpenAI Academy Learning resources and sessions about applying AI to work. FREE; REGISTRATION MAY APPLY
WHAT IT IS

OpenAI Academy provides learning resources and sessions about using AI, including applications at work.

USEFUL WHEN

Building confidence with AI before designing more involved workflows.

GOOD TO KNOW

Tool plans and available features are separate from access to learning.

COST AND ACCESS

Free learning; participation may require an account.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
COMMUNITIES Operations Nation A peer community for operations leaders, including fractional operators and consultants. £19/MO OR £190/YR Application required
WHAT IT IS

Operations Nation is a peer community for operations leaders, including fractional operators and consultants. It is UK-based and serves an international membership.

USEFUL WHEN

Get input from other operators when you are expected to solve cross-company problems.

GOOD TO KNOW

Application required. UK-based and global, so check session time zones. Community-funded places are limited and are not an automatic free tier.

COST AND ACCESS

Listed contribution: £19/month or £190/year; adjustments and support available. For Chief of Staff, Operator, Executive.

HOW TO JOIN

Apply with relevant operations experience. Financial-support option available.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site | operationsnation.com →
COMMUNITIES Operators Guild A vetted network for senior operators whose work crosses finance, business operations and company leadership. FEE NOT CONFIRMED Vetted membership
WHAT IT IS

Operators Guild is a vetted network for senior operators whose work spans finance, business operations and company leadership.

USEFUL WHEN

Find peers handling broad operational tradeoffs in a growing company.

GOOD TO KNOW

The site emphasizes senior operators at Series A-D companies. Ask about fit if you are a solo consultant or earlier in your career. This is operators-guild.com; the similarly named Shopify community is a different group.

COST AND ACCESS

Membership application; current fee not confirmed. For Chief of Staff, Operator, Executive.

HOW TO JOIN

Vetted application based on operational scope and experience.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site | operators-guild.com →
COMMUNITIES Rands Leadership Slack A moderated Slack community for people learning and practicing leadership. FEE NOT LISTED Manual invitation
WHAT IT IS

Rands Leadership Slack is a moderated discussion community for people learning and practicing leadership, with a strong technology-management context.

USEFUL WHEN

Compare approaches to management problems with people outside your company.

GOOD TO KNOW

Strong technology-leadership context. A moderator invitation does not guarantee access to a particular expert or a confidential advisory relationship.

COST AND ACCESS

No membership fee listed; manual invitation. For Chief of Staff, Operator, Executive.

HOW TO JOIN

Email your name, occupation, reason for joining and acceptance of the code of conduct.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
PODCASTS REACH Maven Recruiting Group's podcast about executive-assistant careers and work. FREE LISTENING
WHAT IT IS

REACH is Maven Recruiting Group's podcast about executive-assistant careers and work.

USEFUL WHEN

Hearing how experienced practitioners approach the role.

GOOD TO KNOW

The recruiting firm's perspective is useful, but not an independent labor-market study.

COST AND ACCESS

Free listening. For EA, Executive Business Partner, Chief of Staff.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
BOOKS Reset Dan Heath's book about identifying where an existing system is stuck and choosing changes that can improve it. PAID BOOK
WHAT IT IS

Reset is Dan Heath's book about finding where an existing system is stuck and choosing changes that can improve it.

USEFUL WHEN

Fix a recurring operational problem without rebuilding the whole organization.

GOOD TO KNOW

A process-improvement perspective to test against your own constraints. It does not supply a ready-made operating system for every company.

COST AND ACCESS

Paid book; format and retailer vary. For Chief of Staff, Operator, Executive.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site | simonandschuster.net →
BOOKS Scaling People Claire Hughes Johnson's guide to management structures and working practices behind a growing organization. PAID BOOK
WHAT IT IS

Scaling People is Claire Hughes Johnson's guide to management structures and working practices in a growing organization.

USEFUL WHEN

Help a founder establish operating rhythms, hiring practices and clear management expectations.

GOOD TO KNOW

Examples draw heavily on growing technology companies. Use the relevant practice rather than importing all of a larger company's structure.

COST AND ACCESS

Paid book; format and retailer vary. For Chief of Staff, Operator, Founder, Executive.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
GUIDES AND TOOLKITS Scaling Up growth tools One-page planning tools for people, strategy, execution and cash. FREE RESOURCES; PAID EXTRAS
WHAT IT IS

Scaling Up's growth tools are planning worksheets organized around people, strategy, execution and cash. They accompany the broader Scaling Up approach.

USEFUL WHEN

A leadership team wants a more consistent planning and review routine.

GOOD TO KNOW

Select the tool that fits the company's stage instead of importing the whole system at once.

COST AND ACCESS

Free tools; paid services separate. For Chief of Staff, Operator, Executive.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
MENTORING AND COACHING SCORE mentoring Volunteer business mentoring for people starting and running small businesses in the United States. FREE MENTORING
WHAT IT IS

SCORE connects people starting and running small US businesses with volunteer business mentors.

USEFUL WHEN

Examine a business decision with an experienced outside person.

GOOD TO KNOW

Choose a mentor with relevant experience. This is business guidance, not automatically specialist EA coaching, legal representation or implementation help.

COST AND ACCESS

Free mentoring; some separate workshops may charge. For Founder, Executive, Independent operator.

HOW TO JOIN

Request a match or browse mentors by location and expertise.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
PODCASTS Second in Command Conversations and advice about the COO and second-in-command role. FREE LISTENING
WHAT IT IS

Second in Command is a podcast about the COO and second-in-command role, with leadership conversations and advice.

USEFUL WHEN

Understanding how a leader and operational counterpart divide responsibility.

GOOD TO KNOW

The provider also sells services and membership. Keep those offers separate from podcast access.

COST AND ACCESS

Free listening. For Chief of Staff, Operator, Executive.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
GUIDES AND TOOLKITS Sequoia's business-plan guide A concise structure for explaining a company to an investor. FREE
WHAT IT IS

Sequoia's business-plan guide outlines the information a founder can use to explain a company and its opportunity to an investor.

USEFUL WHEN

Preparing a company narrative, fundraising discussion or strategic overview.

GOOD TO KNOW

Investor-oriented guidance; it is neither a complete operating plan nor a promise of funding.

COST AND ACCESS

Free. For Chief of Staff, Founder, Executive.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
GUIDES AND TOOLKITS SessionLab facilitation library A searchable collection of workshop activities with instructions and timing. FREE RESOURCES; PAID EXTRAS
WHAT IT IS

SessionLab's facilitation library collects workshop activities with instructions and suggested timings. It helps you choose an exercise for a particular group or session.

USEFUL WHEN

Planning an offsite, retrospective or working session.

GOOD TO KNOW

Review group size, accessibility and time requirements before selecting an activity.

COST AND ACCESS

Free library; paid planning software separate.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
COMMUNITIES Sidebar A paid leadership network offering facilitated peer groups and professional connections. PAID MEMBERSHIP Application & group matching
WHAT IT IS

Sidebar is a paid leadership network with facilitated peer groups and professional connections. Its programs have different membership terms.

USEFUL WHEN

Discuss management or founder challenges with a recurring group outside your reporting chain.

GOOD TO KNOW

The lower-priced Connect offer differs from the facilitated-group experience and may be invite-only. Ask which program and commitment your quote covers.

COST AND ACCESS

Core experience lists $3,600/year; other plans have different terms. For Chief of Staff, Operator, Executive, Founder.

HOW TO JOIN

Application and matching; admission is not guaranteed.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site | sidebar.com → | sidebar.com →
BOOKS Smart Brevity Jim VandeHei, Mike Allen and Roy Schwartz on concise communication. PAID BOOK
WHAT IT IS

Smart Brevity is Jim VandeHei, Mike Allen and Roy Schwartz's book about making written communication concise and easier to scan.

USEFUL WHEN

Making an executive update easier to read and act on.

GOOD TO KNOW

Useful for structure and emphasis. Do not remove context that changes the decision just to shorten the message.

COST AND ACCESS

Paid; retailer and format vary.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
NEWSLETTERS AND PUBLICATIONS Stratechery Analysis of technology businesses, competition and strategy. FREE RESOURCES; PAID EXTRAS
WHAT IT IS

Stratechery is a publication analyzing technology businesses, competition and strategy.

USEFUL WHEN

An executive wants context on how a market or business model works.

GOOD TO KNOW

An analyst's interpretation. It does not replace checking the facts behind a specific business decision.

COST AND ACCESS

Free selection; paid subscription. For Chief of Staff, Executive.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
BOOKS Supercommunicators Charles Duhigg explores why conversations succeed or fail and how people better understand one another. PAID BOOK
WHAT IT IS

Supercommunicators is Charles Duhigg's book about why conversations succeed or fail and how people understand one another.

USEFUL WHEN

Handle conversations where people discuss the same topic but need different things from it.

GOOD TO KNOW

A communication perspective. It does not replace clarifying authority, resolving a conflict or making a decision.

COST AND ACCESS

Paid book; format and retailer vary.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
BOOKS The AI-Savvy Leader David De Cremer examines the leadership work involved in adopting AI across an organization. PAID BOOK
WHAT IT IS

The AI-Savvy Leader is David De Cremer's book about the leadership work involved in adopting AI across an organization.

USEFUL WHEN

Understand what an executive needs to lead personally instead of leaving AI adoption entirely to technical teams.

GOOD TO KNOW

Focuses on leadership and organizational adoption. Use current documentation for product features, security and integration choices.

COST AND ACCESS

Paid book; format and retailer vary. For Founder, Executive, Chief of Staff, Operator.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site | store.hbr.org →
BOOKS The Art of Gathering Priya Parker examines how purpose, guest choices and facilitation shape a gathering. PAID BOOK
WHAT IT IS

The Art of Gathering is Priya Parker's book about how purpose, participant choices and facilitation shape an event or meeting.

USEFUL WHEN

Give an offsite, leadership session or company event a purpose beyond bringing people into the same room.

GOOD TO KNOW

Covers gatherings beyond the workplace. Adapt relevant ideas rather than treating every routine meeting as a major event.

COST AND ACCESS

Paid book; format and retailer vary.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
BOOKS The Checklist Manifesto Atul Gawande on using checklists in complex work. PAID BOOK
WHAT IT IS

The Checklist Manifesto is Atul Gawande's book about the use of checklists in complex work.

USEFUL WHEN

Designing a handoff or repeatable process where important steps are missed.

GOOD TO KNOW

Many examples come from high-stakes settings. A checklist still needs an owner and a sensible exception process.

COST AND ACCESS

Paid; retailer and format vary.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
BOOKS The Coaching Habit Michael Bungay Stanier on using questions in everyday management. PAID BOOK
WHAT IT IS

The Coaching Habit is Michael Bungay Stanier's book about asking useful questions in everyday management conversations.

USEFUL WHEN

You keep taking over other people's problems instead of helping them work through them.

GOOD TO KNOW

Coaching questions do not replace giving a clear instruction when one is needed.

COST AND ACCESS

Paid; retailer and format vary.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
BOOKS The Effective Executive Peter Drucker on time, contribution and decision-making. PAID BOOK
WHAT IT IS

The Effective Executive is Peter Drucker's book about using time well, making a useful contribution and taking decisions.

USEFUL WHEN

An executive wants to examine where attention and responsibility are going.

GOOD TO KNOW

A conceptual foundation rather than a current software or AI guide.

COST AND ACCESS

Paid; retailer and format vary. For Chief of Staff, Executive.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
BOOKS The First 90 Days Michael D. Watkins on transitions into a new role. PAID BOOK
WHAT IT IS

The First 90 Days is Michael D. Watkins's book about moving into a new role and establishing an effective working approach.

USEFUL WHEN

Starting with a new executive or inheriting a broader operating remit.

GOOD TO KNOW

Adapt the transition approach to actual authority, company stage and available time.

COST AND ACCESS

Paid; retailer and format vary.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
BOOKS The Founder & The Force Multiplier Adam Hergenrother and Hallie Warner on the founder and executive-support partnership. PAID BOOK
WHAT IT IS

The Founder & The Force Multiplier is Adam Hergenrother and Hallie Warner's book about the working relationship between a founder and executive-support partner.

USEFUL WHEN

Defining how the executive and the person working alongside them can operate together.

GOOD TO KNOW

Use the book's partnership perspective without assuming every business needs the same role design.

COST AND ACCESS

Paid; retailer and format vary.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
BOOKS The Friction Project Robert I. Sutton and Huggy Rao examine how organizations make work unnecessarily difficult and where deliberate friction helps. PAID BOOK
WHAT IT IS

The Friction Project is Robert I. Sutton and Huggy Rao's book about obstacles that make organizational work harder, and the situations where deliberate friction can help.

USEFUL WHEN

Challenge pointless approvals, meetings and administrative burdens without removing useful controls.

GOOD TO KNOW

Useful for examining a process before automating it. Faster is not always the goal when a check prevents a costly mistake.

COST AND ACCESS

Paid book; format and retailer vary.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
BOOKS The Leader Assistant Jeremy Burrows on executive-support practice and professional development. PAID BOOK
WHAT IT IS

The Leader Assistant is Jeremy Burrows's book about executive-support practice and professional development.

USEFUL WHEN

Developing a stronger executive-support role and working relationship.

GOOD TO KNOW

Keep the book distinct from the author's paid academy and community options.

COST AND ACCESS

Paid; sample available. For EA, Executive Business Partner, Chief of Staff.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
PODCASTS The Leader Assistant Podcast Conversations about executive support, working relationships and the role's development. FREE LISTENING
WHAT IT IS

The Leader Assistant Podcast features conversations about executive support, working relationships and professional development.

USEFUL WHEN

Looking for practitioner perspectives on a specific support challenge.

GOOD TO KNOW

Recommend episodes by topic; an interview is a person's experience rather than universal evidence.

COST AND ACCESS

Free listening. For EA, Executive Business Partner, Chief of Staff.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
PODCASTS The Look & Sound of Leadership Tom Henschel's coaching podcast about communication, leadership behavior and professional relationships. FREE LISTENING
WHAT IT IS

The Look & Sound of Leadership is Tom Henschel's coaching podcast about communication, leadership behavior and professional relationships.

USEFUL WHEN

Understand a difficult conversation or improve how you communicate with senior colleagues.

GOOD TO KNOW

Use a specific episode and its associated resources. Coaching stories illustrate an approach; they do not establish that it will suit every situation.

COST AND ACCESS

Free podcast; paid coaching separate. For EA, Chief of Staff, Operator, Executive.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
GUIDES AND TOOLKITS The Management Center resources A public collection of management templates and guidance on delegation, check-ins, responsibilities and managing up. FREE RESOURCES; PAID EXTRAS
WHAT IT IS

The Management Center publishes management templates and guidance on delegation, check-ins, responsibilities and managing up.

USEFUL WHEN

Find a starting document for assigning work or making a management conversation clearer.

GOOD TO KNOW

Written primarily for mission-driven organizations. Many practices transfer, but understand the context of the examples.

COST AND ACCESS

Free public resources; separate training may be paid.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
BOOKS The Minto Pyramid Principle Barbara Minto on organizing reasoning in business writing and presentations. PAID BOOK
WHAT IT IS

The Minto Pyramid Principle is Barbara Minto's book about structuring reasoning in business writing and presentations.

USEFUL WHEN

A recommendation contains good information but its logic is hard to follow.

GOOD TO KNOW

The official textbook differs from older editions titled The Pyramid Principle. Avoid confusing the book with a paid course.

COST AND ACCESS

Paid; edition and seller matter.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
MENTORING AND COACHING The Officials: one-to-one mentorship Individual sessions for administrative professionals working through career, technology and executive-partnership questions. PAID SESSIONS
WHAT IT IS

The Officials offers individual mentorship sessions for administrative professionals, covering career, technology and executive-partnership questions.

USEFUL WHEN

Get advice on your own situation from someone familiar with assistant work.

GOOD TO KNOW

Drop-in sessions are offered without a long program commitment. Agree on a question and useful outcome before booking; testimonials do not establish results for everyone.

COST AND ACCESS

Paid; check current session price. For EA, Executive Business Partner.

HOW TO JOIN

Book a session; availability and cancellation terms apply.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
NEWSLETTERS AND PUBLICATIONS The Rundown AI A digest of AI developments and practical examples. FREE RESOURCES; PAID EXTRAS
WHAT IT IS

The Rundown AI is a digest of AI developments and practical examples.

USEFUL WHEN

Keeping up with AI without following every launch separately.

GOOD TO KNOW

Treat announcements and demonstrations as leads to check, not proof that a tool will work in your setting.

COST AND ACCESS

Free newsletter; paid learning separate.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
BOOKS The Unaccountability Machine Dan Davies explores why large systems can make decisions that nobody seems able to explain or own. PAID BOOK
WHAT IT IS

The Unaccountability Machine is Dan Davies's examination of how large systems make decisions and how responsibility can become difficult to locate.

USEFUL WHEN

Understand why responsibility disappears between policies, software and layers of management.

GOOD TO KNOW

The most conceptual book in this batch. Useful background for designing accountability, rather than a step-by-step implementation guide.

COST AND ACCESS

Paid book; format and retailer vary. For Chief of Staff, Operator, Executive.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site | hachette.co.uk →
BOOKS The Unspoken Rules Gorick Ng explains workplace expectations that are often assumed rather than taught. PAID BOOK
WHAT IT IS

The Unspoken Rules is Gorick Ng's book about workplace expectations that are often assumed rather than taught.

USEFUL WHEN

Enter a new role with a better understanding of how to ask for context, communicate progress and work with senior people.

GOOD TO KNOW

Particularly useful early in a role. Read the advice in light of your organization's culture; not every unwritten expectation should be accepted unchanged.

COST AND ACCESS

Paid book; some sample material requires email registration. For EA, Executive Business Partner, Chief of Staff, Operator.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
BOOKS Turn the Ship Around! L. David Marquet on distributing decision responsibility. PAID BOOK
WHAT IT IS

Turn the Ship Around! is L. David Marquet's account of distributing decision responsibility while commanding a submarine.

USEFUL WHEN

An executive is becoming the approval point for too much work.

GOOD TO KNOW

The original setting is a submarine. Adapt the leadership ideas to your company's authority and risk boundaries.

COST AND ACCESS

Paid; retailer and format vary. For Chief of Staff, Operator, Executive.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
MENTORING AND COACHING Upnotch A professional mentoring network connecting people with peers and more experienced professionals. FREE MENTORING
WHAT IT IS

Upnotch is a professional mentoring network that connects people with peers and more experienced professionals.

USEFUL WHEN

Speak with someone who has handled a role transition or leadership problem like yours.

GOOD TO KNOW

Check a potential mentor's actual experience and availability. Matching is a starting point rather than a guarantee of a suitable long-term relationship.

COST AND ACCESS

Free individual membership; mentors do not charge, according to provider.

HOW TO JOIN

Create a profile and seek relevant introductions.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
GUIDES AND TOOLKITS Vertex42 templates Spreadsheets for schedules, budgets, planning and tracking. FREE RESOURCES; PAID EXTRAS
WHAT IT IS

Vertex42 publishes spreadsheet templates for tasks such as budgeting, scheduling and tracking work.

USEFUL WHEN

You need a working spreadsheet rather than a new application.

GOOD TO KNOW

Check each file's license and software compatibility. Link the original instead of rehosting it.

COST AND ACCESS

Many free templates; paid options.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
COMMUNITIES Vistage Peer advisory and coaching programs for business leaders. PAID MEMBERSHIP Program eligibility
WHAT IT IS

Vistage offers peer advisory and coaching programs for business leaders. The experience depends on the program and local group.

USEFUL WHEN

A leader wants recurring outside perspective and accountability.

GOOD TO KNOW

Local group, facilitator and program fit matter. The public offer cannot establish the quality of a specific group.

COST AND ACCESS

Paid; program eligibility. For Founder, Executive.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
CONFERENCES AND EVENTS Voltage Control Facilitation Lab Recurring practice sessions where participants try facilitation methods with other people. RECURRING Dates vary Online & US locations · Many sessions free
WHAT IT IS

Voltage Control Facilitation Labs are recurring sessions where participants practice facilitation methods with other people.

USEFUL WHEN

Practice leading offsites and difficult meetings rather than only reading about them.

GOOD TO KNOW

Select a practice lab rather than assuming every calendar item is free training. Provider also sells certification and services.

COST AND ACCESS

Many lab sessions have free registration; paid courses separate. For EA, Chief of Staff, Operator, Executive.

WHEN AND WHERE

Dates vary (time zone not confirmed). Online & US locations. Live calendar includes September 2026 US sessions and online events; dates vary.

INFORMATION CHECKED 6 SEPTEMBER 2026 Event page
GUIDES AND TOOLKITS Wharton Generative AI Labs prompt library Reusable prompts and guidance for testing and adapting AI instructions. FREE
WHAT IT IS

Wharton Generative AI Labs publishes reusable prompts and guidance for testing and adapting AI instructions.

USEFUL WHEN

You want to try an AI approach with a clear purpose and review its results.

GOOD TO KNOW

Prompts need testing with your task. Follow the page's attribution terms if adapting prompts for publication.

COST AND ACCESS

Free.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
GUIDES AND TOOLKITS What Matters Explanations and examples of objectives and key results. FREE
WHAT IT IS

What Matters is an educational resource about objectives and key results, or OKRs. It provides explanations and examples of how goals and measurable results fit together.

USEFUL WHEN

Turning a broad priority into an outcome the team can review.

GOOD TO KNOW

An example is a starting point. Measures still need to reflect the team's real work.

COST AND ACCESS

Free public guides; book separate.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
PODCASTS WorkLife with Adam Grant Stories and discussions about workplace behavior and team dynamics. FREE LISTENING
WHAT IT IS

WorkLife with Adam Grant is a podcast about workplace behavior and team dynamics, told through stories and discussions.

USEFUL WHEN

Exploring motivation, disagreement or collaboration.

GOOD TO KNOW

The TED page includes an older season archive. Do not promise a current weekly release schedule.

COST AND ACCESS

Free public episodes.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
GUIDES AND TOOLKITS Write a V2MOM A guided explanation of linking a vision to values, methods, obstacles and measures. FREE; REGISTRATION MAY APPLY
WHAT IT IS

Write a V2MOM is a guided lesson on a planning format that links vision, values, methods, obstacles and measures.

USEFUL WHEN

The team agrees on a direction but not what it means in practice.

GOOD TO KNOW

The planning method can be used outside Salesforce.

COST AND ACCESS

Free lesson; account for tracked learning. For Chief of Staff, Operator, Executive.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
COURSES AND LEARNING Y Combinator Startup School A self-paced introduction to starting and developing a startup. FREE; REGISTRATION MAY APPLY
WHAT IT IS

Y Combinator's Startup School is a self-paced learning resource for people starting and developing a startup.

USEFUL WHEN

An early-stage founder wants a structured starting point, or an operator wants that context.

GOOD TO KNOW

Most relevant to early-stage startup work, not every established company.

COST AND ACCESS

Free account. For Chief of Staff, Founder.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
COURSES AND LEARNING Zapier guides Instruction and examples for building app-to-app automations. FREE
WHAT IT IS

Zapier's guides explain app-to-app automation and provide examples of how workflows can be assembled.

USEFUL WHEN

Learning the trigger, action and review logic of a workflow.

GOOD TO KNOW

The software plans and connected applications may be paid.

COST AND ACCESS

Free guides.

INFORMATION CHECKED 6 SEPTEMBER 2026 Official site
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